Legal

Privacy Policy

Your privacy matters to us. This policy explains how we handle your personal information.

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1. Introduction

Levora Industries ('we', 'our', or 'us') is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at levoraindustries.com or submit an inquiry through our forms.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use our website.

2. Information We Collect

We collect information you voluntarily provide when submitting a product inquiry or dealer application. This includes your full name, company or business name, mobile number, email address, state, city, and any message or details you include in your inquiry.

We do not automatically collect browsing data, cookies, or tracking information beyond what is necessary for the basic functioning of our website. We do not use third-party advertising trackers or analytics services that collect personally identifiable information.

3. How We Use Your Information

Information submitted through our inquiry forms is used solely to respond to your inquiry, process your order, or connect you with an authorised Levora dealer in your region.

We may use your contact details to follow up on your inquiry or provide you with information about Levora products and services that are relevant to your request. We will not send unsolicited marketing communications.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Sharing Your Information

We may share your information with authorised Levora dealers or distributors in your area for the purpose of fulfilling your inquiry or order. These parties are required to handle your information in accordance with applicable privacy laws.

We may disclose your information if required to do so by law, court order, or government authority, or if we believe such disclosure is necessary to protect the rights, property, or safety of Levora Industries, our customers, or others.

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Inquiry data submitted through our website is transmitted securely and stored only as long as necessary to respond to your request.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain personal information submitted through our inquiry forms only for as long as necessary to respond to your inquiry and for a reasonable period thereafter for record-keeping purposes. We do not maintain long-term databases of customer personal information beyond what is required for business operations.

7. Your Rights

You have the right to request access to the personal information we hold about you, to request correction of inaccurate information, or to request that we delete your information. To exercise any of these rights, please contact us at [email protected].

We will respond to your request within a reasonable timeframe and in accordance with applicable Indian data protection laws.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at [email protected] or call +91 94192 88192. Our team is available Monday to Saturday, 10:30 AM – 6:30 PM.

Have questions about how we handle your data? We're happy to help.